Contact Qortz

Need help with hiring evidence?

Tell us what happened and include the details that help us solve it faster. For now, all support routes go through hello@qortz.com.

General support
Questions about accounts, interviews, recordings, dashboards, or getting started.
Email support
Recruiters and sales
Help with recruiter credits, invite links, candidate workflows, or team rollout.
Talk recruiting
Privacy and legal
Data requests, share-link concerns, resume/video handling, or policy questions.
Review privacy
Send a detailed message
This opens your email app with the right details prefilled. No support ticket backend is required for this first version.
Open email draft
What to include
More context usually means fewer back-and-forth emails.
  • Billing issue: include the payment email, approximate purchase time, and what credit wallet looked wrong.
  • Video issue: include browser, device, camera/microphone permissions, and whether upload or playback failed.
  • Recruiter invite issue: include the invite code, candidate email, and whether the candidate started or completed the interview.
  • LinkedIn issue: include whether this is LinkedIn sign-in, LinkedIn Connect, or posting from the share kit.
  • Privacy/legal request: include the account email and whether the request involves resumes, videos, transcripts, AI feedback, or share links.
Before you email
The fastest answer may already be in the FAQ.
Visit FAQPrivacy requests