Information we collect
- Account information such as name, email address, profile image, authentication provider, role, settings, and Google and LinkedIn OAuth sign-in details.
- Profile and career information such as target roles, recruiter company information, interview context, resumes, CVs, uploaded files, and extracted resume text.
- Interview content such as recorded video, audio, answer clips, merged interview videos, thumbnails, duration metadata, transcripts, AI feedback, and improved answer suggestions.
- Recruiter and invite information such as invite links, candidate names or emails, question sets, progress, share tokens, stakeholder viewer emails, and interview result metadata.
- Payment and credit information such as package purchases, wallet balances, credit transactions, Stripe checkout identifiers, and billing status. Qortz does not store full card numbers.
- LinkedIn connection data when you choose to connect LinkedIn, such as LinkedIn identity details, granted scopes, connection status, and posting tokens needed to share content you approve.
- Technical information such as IP address, device/browser data, logs, security events, rate-limit metadata, cookies, and usage events needed to operate and protect the service.
How we use information
- To create accounts, authenticate users, route job seekers and recruiters to the right dashboard, and maintain secure sessions.
- To record, upload, store, process, transcribe, polish, merge, and display interview videos and answer clips.
- To generate AI-assisted feedback, interview coaching, improved answer drafts, recruiter-safe summaries, and resume-aware suggestions.
- To power recruiter invite workflows, candidate progress tracking, interview review pages, secure stakeholder share links, and notification emails.
- To process payments, grant credits, reserve recruiter credits, prevent double-crediting, detect abuse, and provide purchase history.
- To let users create LinkedIn-ready posts or publish LinkedIn content only after they connect LinkedIn and approve the content.
- To improve reliability, troubleshoot errors, enforce rate limits, prevent fraud, secure the platform, and comply with legal obligations.
AI and service providers
- Qortz uses OpenAI or similar AI providers to transcribe audio and generate feedback from interview answers, resumes, transcripts, and optional context you provide.
- Qortz uses Cloudinary or similar media providers to store, deliver, transform, and process video, image, resume, and related media assets.
- Qortz uses Stripe for checkout, payments, wallet funding, billing records, and payment-related fraud prevention.
- Qortz uses Resend or similar email providers for transactional messages such as recruiter invites, completion notices, expiry notices, and share-token emails.
- Qortz may use hosting, database, logging, analytics, error monitoring, and rate-limiting providers such as Vercel, PostgreSQL hosting, Upstash, and Sentry-style services.
- These providers may process information only as needed to provide their services to Qortz, subject to their own security, privacy, and retention practices.
Sharing and disclosure
- Job seekers control when to share their own completed interview links, LinkedIn posts, or downloaded assets.
- Recruiter-invited candidates understand that recruiters and authorized hiring stakeholders may view submitted answers, transcripts, metadata, and resumes when shared.
- Anyone with a valid share token or public share link may be able to view the shared interview content until the link expires or is revoked.
- Qortz does not sell personal information. We may disclose information to service providers, comply with legal obligations, enforce our terms, protect rights and safety, or complete a business transaction such as a merger or acquisition.
- LinkedIn, Google, Stripe, OpenAI, Cloudinary, Resend, and other third parties are separate services. Their handling of data is governed by their own terms and privacy policies.
Retention and deletion
- We keep account, interview, resume, transcript, payment, and recruiter invite data while needed to provide Qortz, comply with law, resolve disputes, and enforce agreements.
- When you delete an interview in Qortz, related database records are removed according to the app deletion flow. Copies in backups or external processors may persist for a limited period.
- You may request account deletion, correction, access, or export by contacting us. We may need to verify your identity before acting on the request.
- Some records, such as payment, tax, audit, abuse-prevention, and security logs, may be retained where legally required or reasonably necessary.
Your choices and rights
- You can update profile information, resumes, interview context, and sharing preferences in the product where available.
- You can choose whether to connect LinkedIn, whether to post to LinkedIn, and whether to share Qortz interview links externally.
- You can revoke or expire share links where the product provides link-management controls.
- Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to processing of your personal information.
- You can contact us at hello@qortz.com to make a privacy request or ask questions about your data.
Security, children, and international processing
- We use reasonable administrative, technical, and organizational safeguards to protect information, including authenticated access, secure OAuth flows, protected APIs, and provider security controls.
- No internet service can guarantee perfect security. You are responsible for protecting your account, devices, and share links.
- Qortz is not intended for children under 16. If you believe a child provided information to Qortz, contact us so we can review and remove it where appropriate.
- Qortz and its providers may process information in the United States, the United Kingdom, the European Union, or other locations where we or our providers operate.
Contact and updates
- Contact Qortz at hello@qortz.com for privacy questions, data requests, or concerns.
- Business/legal placeholder: add Qortz legal entity name, registered address, and data protection contact before launch.
- We may update this Privacy Policy as Qortz changes. The updated version will be posted here with a new last-updated date.